中国铁路上海局集团有限公司为实现高速度、高安全、高平稳的列车运行，长期以来积累了丰富的运营管理经验。本书系统总结了高铁十年在运营管理方面的经验，探索符合高铁发展规律的运营管理体系，全面展现了安全可靠、运营有序、服务优质、管理一流的中国高速铁路运营现状。全书分为9章，分别介绍高铁发展概况、高铁安全保障、高铁运行组织、高铁客运组织、高铁设备维护、高铁应急处置、高铁岗位培训、联调联试以及管理创新等内容。

第一章 高速铁路发展概况························································· (1) 第一节 高速铁路概述···························································· (1) 第二节 高速铁路发展概况······················································· (3) 第三节 我国高速铁路发展与规划··············································(6) 第二章 高速铁路安全保障························································ (15) 第一节 高铁安全双重预防机制················································ (15) 第二节 高铁人防、物防、技防“三位一体”安全保障体系·············· (18) 第三节 现实安全和安全基础··················································(32) 第三章 高速铁路行车组织························································ (41) 第一节 高速列车开行方案····················································· (41) 第二节 高速铁路列车运行图·················································· (45) 第三节 高铁列车的调度指挥··················································(59) 第四节 高速铁路运输能力的计算与加强···································· (63) 第五节 高铁动卧夕发朝至动车天窗设置方式······························· (75) 第四章 高速铁路客运组织························································ (83) 第一节 高铁客运产品设计·····················································(83) 第二节 高铁客运生产组织···················································· (100) 第三节 高铁服务创新·························································· (110) 第四节 空铁联运······························································· (116) 第五章 高速铁路设备维护·······················································(127) 第一节 工务、电务、供电设备的维修管理模式··························· (127) 第二节 工务设备养护维修···················································· (140) 第三节 电务设备养护维修···················································· (149) 第四节 供电设备养护维修····················································(158) 第五节 车辆设备检修维护···················································· (170) 第六章 高速铁路应急处置······················································· (187) 第一节 应急处置总体原则···················································· (187) 第二节 应急处置中的关键环节··············································(188) 第三节 应急处置机构及应急救援工作······································ (193) 第四节 应急救援案例························································· (206) 第五节 提高应急处置能力的手段··········································· (214) 第七章 高速铁路联调联试·······················································(219) 第一节 高速铁路联调联试概述·············································· (219) 第二节 高速铁路联调联试测试程序及测试内容··························· (222) 第三节 联调联试相关要求···················································· (235) 第四节 联调联试过程控制关键环节·········································(244) 第五节 联调联试安全控制···················································· (248) 第六节 联调联试问题诊断及闭环··········································· (253) 第七节 提前介入管理························································· (254) 第八节 上海局集团公司高速铁路建设前期管理探索与实践·············(260) 第八章 高速铁路岗位人员培训················································· (267) 第一节 高速铁路岗位人员培训标准········································· (267) 第二节 高速铁路培训制度建设·············································· (269) 第三节 高速铁路培训机制建设··············································(269) 第四节 高速铁路培训基础能力建设········································· (272) 第五节 高速铁路实训基地建设·············································· (274) 第六节 高速铁路培训信息化建设··········································· (276) 第七节 高速铁路培训创新与探索···········································(278) 第九章 京沪高铁示范线建设和技术管理创新································ (281) 第一节 示范线建设及成果···················································· (281) 第二节 客运工作示范线建设················································· (284) 第三节 运营组织与管理相关建设内容······································(294) 第四节 设备维护示范线建设················································· (298) 第五节 “复兴号”运营管理体系的创建与实施··························· (304) 参考文献············································································· (319)

应慧刚，1964年3月生，中国铁路上海局集团有限公司总经理，高级工程师，长期从事运输组织、建设前期、技术规章、标准化建设、职教、信息化、高铁车站客服设备维护管理工作，为铁路事业发展做出突出的贡献。在积极适应铁路规划建设、客货运输需要、铁路物流转型发展以及新型城镇化建设等方面，深化局管内以总公司确定的合肥、南京、上海、杭州、宁波等5个重点铁路枢纽为主的总图规划研究，促使铁路规划与城市总体规划有机结合；着力开展信息化应用创新，探索推进大数据分析应用，建立网络安全管理体系；同时以科学创新为手段、以健全技术标准为保障、以强化员工素质为支撑，切实加强高铁车站客服设备维护管理工作。主持上海市企业管理现代化创新成果及省部级科研项目多项，并获奖。